2. ANGEL offers a customized approach to therapy dog programs. Every facility has its own unique needs and culture. Each ANGEL program will be adapted to serve the needs of the facility's patient population.
3. ANGEL will guide each facility in its administration of its program's details. We will provide initial guidance as well as ongoing support. An ANGEL partnership will alleviate the burden that "add-on" volunteer programs often inadvertently put on administration and staff.
4. Using research and feedback from facilities and volunteers, ANGEL will continually upgrade screening guidelines for volunteers and training procedures for partner facilities and our volunteer teams.
5. ANGEL staff will make site visits to partner facilities, working directly with a facility's staff to identify opportunities for implementing new programs and optimizing existing programs.
6. ANGEL will create a custom template for each partner facility. The template will include training and screening guidelines for volunteers, and procedures for employees.
7. ANGEL will offer professional growth and development opportunities for facility employees as well as awards and promotions for high performing volunteers and staff.
8. Partner facilities will be represented by a Facilities Committee that functions as an advisory committee to our Board of Directors. Input from the facilities will ensure that their changing needs are met, and allow us to help them solve problems as well as share best practices information with all of our partners.
9. Research leads to excellence. ANGEL will conduct research with and on behalf of our partner facilities. Our research will range from administering customer satisfaction surveys for patients and clients, to research partnerships that assess the impact of animal-assisted interactions. We will also work with facilities to create research projects as needed.
The people who oversee the program are a most unique management team, The ANGEL ON A LEASH Strategic Plan was written by a team of health care partners, business and legal professionals, hospital executives, veterinarians, clergy, obedience instructors and handler-volunteers with extensive experience in animal-assisted interactions. The goal is to help facilities create, design and implement therapy dog programs that will enhance their patients' and clients' experiences.